Service Evaluation of the Metrobus H Lines (en español):
The purpose of this evaluation is to identify the strategic needs for program and facilities; review capacity, productivity, reliability, and quality of service indicators; and recommend changes that will improve service for Metrobus routes H1, H2-3-4, and H8-9. In cooperation with the District of Columbia Department of Transportation (DDOT), WMATA is reviewing the H Lines to improve service efficiency and coverage. This involves examining the overall performance with the aim of improving service reliability, frequency, crowding, travel time, bus stop amenities, and customer communications.
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The Metrobus Service Evaluation Study for the H Lines has three main components:
- Reviewing current transit operations and traffic conditions;
- Reaching out to stakeholders, transit riders, and members of the public;
- Developing recommendations and an implementation strategy.
Where Are We in the Evaluation?
The Metrobus Service Evaluation for the H Lines began in March 2013.
The first step in the study process was a rider survey, followed by an analysis of existing transit service and traffic conditions in the corridor. The project team has conducted a focus groupand two public meetings, and developed a set of recommendations for improvements. The recommendations are currently being refined based on feedback heard from the public, and a final report is now being completed. In fall of 2013, final recommendations will be submitted to the Metro Board for approval.
The focus group and public meetings for this evaluation have been held, but it's not too late to register your opinions about service on the Metrobus H Lines! Send an e-mail to the project team.
Reports and Publications
Transit Service Assessment
Traffic Operations Assessment
Display boards from the June 2013 public meetings.
Timetable & Maps
H1 Timetable (Brookland-Potomac Park Line)
H2-3-4 Timetable (Crosstown Line)
H8-9 Timetable (Park Road-Brookland Line)
Click on the icon for a map of the H Lines corridor.
We welcome suggestions and comments about the study; please send an e-mail to provide your comments on the H Line evaluation.