The Metrobus 28 / Leesburg Pike Line Study (En Español))
- Who was involved? The study was a partnership between Metro and agencies in northern Virginia, including Fairfax County, the City of Falls Church, and the City of Alexandria.
- What was studied? The Metrobus 28 Line (formerly the 28A and 28B).
- Where is the corridor located? Between Tysons Corner and King Street Metro along Route 7 (Leesburg Pike and King Street), Seminary Road, Braddock Road, and several other streets.
- Why was this corridor chosen for study? Metro heard many rider concerns about slow travel times and a lack of schedule reliability on the 28/Leesburg Pike Line, which serves around 5,000 riders per average weekday—one of the highest Metrobus riderships in northern Virginia.
- When did the study take place? The study began in late 2008 and continued into 2009 with a series of public meetings, a
comprehensive technical analysis, and Metro
Board approval of the recommendations. The
first phase of implementation went into effect in December 2009.
- How is service being improved? See below for the study's service changes, as well as specifics on how the study was conducted.
First Phase of Improvements, Implemented December 2009:
Metrobus received WMATA Board approval to implement the first phase of improvements for the 28 Route in autumn 2009, and the first phase of improvements went into effect on December 27, 2009. Three primary service changes took place:
1) A new limited stop route—the 28X—serves 13 stops between Tysons Corner and Baileys Crossroads (see below for stops list)
2) The turn-around loop at Tysons Corner has a new, shorter route
3) The 28A and 28B are combined in Alexandria
The purpose of restructuring the line was to address several specific issues:
• The limited-stop 28X route responds to rider concerns that travel times are slow. Only 13 stops are served on Leesburg Pike/Broad Street between Tysons Corner and Baileys Crossroads, speeding up travel for those wanting a faster trip. The stops to be served are:
1. Columbia Pike & Carlin Springs Road
2. Leesburg Pike at Baileys Crossroads Shopping Center
3. Leesburg Pike & Glen Carlyn Road (Culmore Shopping Center)
4. Leesburg Pike & Patrick Henry Drive
5. Seven Corners Center
6. Broad & Washington Streets (Falls Church)
7. Broad Street & Virginia Avenue (Falls Church)
8. West Falls Church-VT/UVA Metro Station
9. Leesburg Pike & Pimmit Drive
10. Leesburg Pike & Lisle Ave (w-bound) / Ramada Rd (e-bound)
11. Leesburg Pike & Towers Crescent Drive
12. Towers Crescent Drive at #8000 (westbound)
13. Tysons Corner Center
• In Tysons Corner, the 28 Line used to loop around International Drive and Ring Road. The routing of this loop has been changed to Towers Crescent Drive, Ring Road, and Fashion Boulevard, which will cut several minutes from the line’s travel time.
• Combining the 28A and 28B allows the line to serve a greater number of potential riders in Alexandria. The combined 28 route travels from King Street Metro to Southern Towers via King Street, Braddock Road, Howard Street, and Seminary Road. Stops for this segment include King Street Metro, TC Williams High School, Braddock Road and Marlee Way (behind Bradlee Shopping Center), and INOVA Alexandria Hospital.
In addition to the service changes mentioned above, the following operational enhancements are expected to produce a better, more reliable trip for riders:
• Increased Supervision – A Metrobus supervisor has been assigned to focus only on the operation of the 28 Line. The supervisor is in direct communication with bus drivers, advising them about problems on the road so that buses don’t get bunched up along the line.
• Enhanced Bus Driver Training – Additional training is being given to bus drivers to help them deal with problems specific to the 28 Line.
• Extended Hours – One early morning and two late evening buses have been added to the weekday schedule, along with six additional Saturday evening trips.
• Greater Schedule Reliability – Five minutes of “recovery time” have been built into the schedule at Seven Corners, so buses can more easily stay on-schedule.
Future phases of improvements may be implemented in the near future, pending Metro Board approval. Please visit this web page throughout 2010 for updates on further changes to the 28 / Leesburg Pike Line.
Timetables and Maps:
Timetable for Route 28A and Metro Extra Limited-Stop Route 28X.
The map at left shows the previous 28 A & B / Leesburg Pike corridor in blue. The red line shows the restructured 28 Line as of December 27, 2009, in red. The new route still runs between Tysons Corner and King Street Metro, but takes a smaller loop in Tysons and is combined into one alignment in Alexandria. Click on the icon at right to see a full-size image of the new 28 Line alignment. The map at right below shows the new 28X limited-stop route, which serves 13 stops from Tysons Corner to Baileys Crossroads. Click on the icon at right to see a full-size image of the new 28X route.
Information card being placed on 28/Leesburg Pike Line buses
Brochure about the 28/Leesburg Pike Line changes
Frequently Asked Questions about changes to the 28 Line.
Implementation Boards Display boards that graphically depict the recommendations. (4 MB)